Privacy & cookie policy
What this website collects, what it does not, and how to change your mind about any of it.
Last reviewed: September 2, 2026
The short version
This site sets no analytics or marketing cookies until you choose to allow them. The calculators run entirely in your browser and send nothing anywhere. The quote funnel sends only the answers you type — ZIP code, age, household size, income band and tobacco use — to our own server so it can look up plans for your county, and it does not ask for your name.
When you contact us deliberately — the contact form, a phone call, an email, or booking a call — we use those details to help you with insurance, and for nothing else.
What we collect when you contact us
If you go on to work with us on a plan, we will need more — your date of birth, your Medicare number or Social Security number, your doctors and your prescriptions. That information is collected during the enrollment process, held under the privacy rules that apply to licensed insurance producers, and shared only with the carrier and the enrollment platform needed to process your application.
- Your name and email address, which the contact form requires so we can reply
- Your phone number and ZIP code, if you choose to give them
- What you tell us in the message field
- Your consent to be contacted, which we record with a timestamp
What the quote funnel sends
The plan-finder on this site sends your ZIP code, county, age, household size, income estimate and tobacco answer to our own server, which passes them to a licensed plan-data service to retrieve plans for your area. It does not ask for, and does not send, your name, contact details or any identifier.
No third-party service receives anything directly from your browser. All lookups are proxied server-side.
Cookies and similar storage
A cookie banner appears on your first visit. Nothing beyond strictly necessary storage is set until you make a choice, and analytics and marketing tags are held inert until you allow them.
- Strictly necessary — remembering your cookie choice and keeping forms secure. These cannot be switched off and set no identifiers used for advertising.
- Analytics — anonymous, aggregated statistics about which pages and guides people find useful. Off by default.
- Marketing — measuring whether an advert or a social post led someone to a helpful page. Off by default.
Changing your mind
Select "Cookie settings" at the bottom of any page to change your choices at any time. Your preference is stored in your own browser, so clearing your browser data resets it and the banner will appear again.
To ask what personal information we hold about you, to correct it, or to ask us to delete it, email sarah@cupsinsurance.com or call Sarah, a licensed insurance agent, at 435-292-8777 (TTY 711). We will respond within a reasonable period. Records we are required to retain under insurance regulations will be kept for as long as those rules require.
Who else is involved
This website is hosted by a third-party hosting provider, which processes standard server request logs. Scheduling is handled by our external booking tool, and enrollment is completed on carrier or federal platforms such as HealthCare.gov. Each of those services operates under its own privacy policy.
We do not sell your personal information. We do not share it with lead-generation companies or data brokers.
Communications
If you ask us to contact you, a licensed agent may call, text or email you about your insurance options. You can ask us to stop at any time by replying, by emailing, or by telling us on the phone, and we will.
The permission you give when you tick the consent box on one of our forms reads in full:
By providing your name and contact information you are consenting to receive sales and marketing calls, text messages and/or emails from the licensed insurance agent listed on this form about Medicare Plans at the number provided, and you agree such calls and/or text messages may use an automated system for the selection or dialing of telephone numbers, automated voice calls, AI generative voice calls, pre recorded messages played when a connection is made, or pre recorded voicemail messages, even if you are on a government do-not-call registry. These calls are for marketing purposes and cellular charges may apply. This agreement is not a condition of enrollment and you can change your permission preferences at any time by contacting the agent listed on this form.
Children
This site is intended for adults making insurance decisions. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it.
Questions about this page?
Email or call — a real person will answer.
Legal & compliance
Common questions
What does it cost to work with CUPS Insurance on your coverage?
Nothing. Carriers pay a commission when a plan is issued, and that commission is already built into the plan price whether you use an agent or not.
Buying the same plan on your own does not make it cheaper — it just means nobody checked your doctors and prescriptions first, and nobody picks up the phone in March when something goes wrong.
Does CUPS Insurance offer every plan available for your coverage?
No, and no agency does. We are independent, which means we compare across the carriers listed on this site rather than representing a single one — but that is not the same as offering every plan on the market.
We do not offer every plan available in your area. Currently we represent 8 organizations which offer 72 products in your area. Please contact Medicare.gov, 1-800-MEDICARE to get information on all of your options.
Who will actually be helping me?
Sarah Wood Rodriquez, licensed since 2009 — over 17 years — and licensed in Utah, Arizona, Idaho. NPN 14943086.
The person who answers the phone is the person who reviews your plan. There is no call center and no handing you between departments.
How do I get started with your coverage?
Call Sarah, a licensed insurance agent, at 435-292-8777 (TTY 711) or book a call. The first conversation usually runs twenty to thirty minutes and there is nothing to sign.
Bring your prescription list and your doctors’ names — with those, the comparison can be a real one rather than a generic one.
What happens after I enroll?
She stays your agent. If a prescription moves tier, a doctor leaves the network, or a letter arrives that makes no sense, you call the same number and speak to the same person.
Every autumn your plan gets reviewed before Open Enrollment, because plans change even when your health does not. On your coverage that matters as much as the original enrollment.
Do we have to meet in person?
No. Most conversations happen by phone or video, which is faster for most people. If you would rather meet face to face, the office is at 3293 Harrison Blvd #213, Ogden — by appointment only, so call before you come.
Hours are 10:00 AM – 5:00 PM, Monday to Friday.
Can I do all of this in Spanish?
Yes. The whole site is available in Spanish and English, and appointments, paperwork and follow-up can be handled in Spanish from start to finish.
If you would rather talk in Spanish, say so when you call Sarah, a licensed insurance agent, at 435-292-8777 (TTY 711) and it is handled that way from the first conversation.
What happens to my personal information?
The calculators on this site run entirely in your browser — nothing you type is sent anywhere, including to us.
If you contact us, your details are used only to help with your coverage. We do not sell or share your information with third parties for marketing.
Grab a cup. Let's make insurance make sense.
A real conversation with a licensed agent who will check your doctors and prescriptions before you decide — and answer the phone all year after that.
Office hours: 10:00 AM – 5:00 PM · Ogden, Utah · NPN 14943086